Contact Us

We’re Here to Help!

At Canada Outdoor Gear, we value our customers and are committed to providing the best support possible. Whether you have a question about an order, need assistance choosing the right gear, or have inquiries about shipping, payments, or compliance, we are here to help!

However, before reaching out, we kindly ask that you check our FAQ Page as it covers most common questions in detail.

Reasons to Contact Us

Order Inquiries

  • Need help placing an order?
  • Didn’t receive your order confirmation email?
  • Want to check your order status?

Shipping & Delivery

  • Need tracking information for your shipment?
  • Want to upgrade or modify your shipping method?
  • Experiencing shipping delays or issues with your delivery?

Payments & Discounts

  • Need assistance with payment instructions?
  • Have a question about accepted payment methods?
  • Want to inquire about our 10% Bitcoin discount or bulk order pricing?

Returns & Refunds

  • Need to initiate a return within 30 days?
  • Want to obtain a Return Authorization Number?
  • Have questions about our refund policy?

Product Information & Compliance

  • Need guidance on selecting the right optics, gun parts, or survival gear?
  • Have questions about firearm purchasing requirements?
  • Want to confirm product compliance with Canadian laws and international regulations?

Wholesale & Business Inquiries

  • Interested in bulk orders or wholesale partnerships?
  • Looking for special orders on tactical, military, or professional gear?

General Questions

  • Can’t find what you’re looking for?
  • Have feedback or suggestions for Canada Outdoor Gear?

How to Contact Us

We offer multiple ways to reach our support team:

📧 Email:

💬 Live Chat: Available on our website for real-time assistance.

⏳ Response Time:
We strive to respond to all emails within 24 hours, but response times may vary during peak periods.

Check Our FAQ First!

Before reaching out, please visit our FAQ Page where we answer most common questions about orders, shipping, returns, payments, and more!