Shipping Policy for International Orders
Canada Outdoor Gear – International Shipping Policy
Worldwide Shipping – Reliable, Secure & Fast
At Canada Outdoor Gear, we proudly offer international shipping to customers around the world. Whether you’re purchasing outdoor gear, tactical equipment, firearms accessories, or survival essentials, we ensure safe, secure, and timely delivery. Our shipping policies comply with all applicable regulations, so you can shop with confidence.
1. Countries We Ship To
We offer worldwide shipping, except for locations where import restrictions or legal limitations prevent us from delivering certain products. It is the customer’s responsibility to ensure that the items they order comply with their country’s laws and import regulations.
💡 Important: Some countries have strict restrictions on firearms, ammunition, optics, tactical gear, and other regulated items. Before placing an order, please verify that your purchase is legally permitted in your country.
🚫 We DO NOT ship to:
- Countries under international trade restrictions, embargoes, or sanctions.
- Locations where local laws prohibit the importation of firearms, ammunition, or certain tactical gear.
If you are unsure about your country’s import policies, contact your local customs office or reach out to us for assistance.
2. Shipping Methods & Delivery Times
We partner with trusted international couriers such as UPS, FedEx, and DHL to ensure reliable delivery. Customers can choose from the following shipping options:
Standard International Shipping
📦 Estimated Delivery Time: 5-14 business days (varies by country)
💰 Cost: $5
Express International Shipping
🚀 Estimated Delivery Time: 2-7 business days (varies by country)
💰 Cost: $10
🚨 Please Note:
- Delivery times are estimates and depend on customs clearance in your country.
- Unexpected delays due to customs inspections, holidays, or courier processing are beyond our control.
- Some remote areas may require additional delivery time.
3. Customs, Duties & Import Taxes
🌍 International orders may be subject to:
- Customs inspections
- Import duties
- VAT/GST
- Other applicable taxes and fees imposed by your country
💡 Customer Responsibility:
- All customs fees, duties, and taxes are the buyer’s responsibility.
- Canada Outdoor Gear is not responsible for any import restrictions, taxes, or duties applied to your order.
- If your package is held by customs, you must work with local authorities to resolve the issue.
🔎 How to Avoid Issues:
- Research your country’s import policies before placing an order.
- Provide accurate shipping details to prevent clearance delays.
- If required, obtain necessary permits/licenses for restricted items.
4. Restricted & Prohibited Items for International Shipping
We comply with all international shipping laws and regulations. Certain products may not be eligible for international delivery based on their classification and the laws in the destination country.
🚫 Restricted or Prohibited Items May Include:
- Firearms (depending on country regulations)
- Ammunition & gunpowder
- Certain firearm accessories & optics
- Tactical gear classified as restricted in some regions
- Large-capacity magazines
- Hazardous materials (primers, powders, chemicals)
If your order contains restricted items, we will contact you to discuss alternatives or potential legal requirements before shipping.
5. Tracking & Order Status Updates
🔍 Once your order is shipped, you will receive:
✅ A tracking number via email
✅ A link to track your package online
✅ Updates on your order status
📢 Track Your Order Here: [WooCommerce Tracking]
We recommend monitoring your shipment closely to ensure smooth delivery.
6. Lost, Delayed, or Seized Packages
📌 Lost or Delayed Shipments:
- If your order is delayed beyond the estimated timeframe, check the tracking information provided.
- If your package appears lost, contact our support team, and we will assist in investigating the issue with the shipping carrier.
📌 Seized by Customs:
- If your order is seized by customs, we cannot provide refunds or replacements.
- It is the customer’s responsibility to comply with all import laws and regulations.
💡 Pro Tip: Before ordering, verify your country’s policies to avoid customs issues!
7. Returns & Refunds for International Orders
🚨 International orders are NON-RETURNABLE once shipped.
- Due to customs regulations, we do not accept returns for international orders.
- All sales are final unless the product arrives damaged or defective (see below).
🔧 Damaged or Defective Items:
- If your order arrives damaged, contact us within 48 hours of delivery with photos of the package and item.
- We will assess the issue and may offer a replacement or refund depending on the situation.
8. Need Assistance? Contact Us!
For any international shipping questions, please reach out to us:
📧 Email:
- General Inquiries: canadaoutdoorgear@gmail.com
- Order Support: support@canadaoutdoorgear.com
💬 Live Chat: Available on our website for real-time assistance.
📢 Before contacting us, please check our FAQ Page for common questions.